Privacy & Refund Policy
It is vitally important to you that your personal information is kept safe and confidential. It is equally important that when you communicate information to us, we acknowledge with you that such communication is secure.
We use a number of different cookies on our site.
In order to provide the Service available through our Site, we will hold certain personal information about you and we have obligations to you in relation to that data, in accordance with the Data Protection Act 2018 and EU General Data Protection Regulation (GDPR).
What kind of information do we gather about you?
The only data that we may collect from you via this Site is the following data about you, and through social media or through the use of the Service including but not limited to your name, address, email address, telephone number or financial information, in the following circumstances:
• Only information which is relevant to your enquiry.
• Sufficient information to be able to deal with your enquiry without asking unnecessary or unreasonable questions.
• Support – when you request support, services or information about the Service or our Site
• We do not share credit card details or customer details with any 3rd parties
• Correspondence – when you contact us
How do we use that information?
All personal data is stored securely in accordance with the principles of the Data Protection Act 2018 and the EU Data Protection Regulation (GDPR).
• We use the information you supply to provide you with the service which you have requested.
• If you allow us to, we may also use the information you supply to provide you with information about other services or products which may be of interest to you.
• Carry out our contracts with you
• Tell you our charges
• Tell you about other goods and services that might interest you.
We may keep a record of those links which are used the most to enable us to provide the most helpful information but we agree to keep such information confidential and you will not be identified from this information.
How long do we store your data?
We only keep your data for as long as we need to in order to use it as described above, and/or for as long as we have your permission to keep it.
Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet.
Your ability to view and correct the information
Website security and security of transmitting information
We have security procedures in place for the administration of the website which prevent unauthorized access to the website processes and records.
Ordinary emails passing between both parties are not secure.
Breach of security
If you suspect that your data has reached an unauthorised person through us we ask that you provide us with a statement of how any actual or suspected security breach has come to your notice and the nature of that breach.
We will investigate and take action as necessary to remedy any breach of security.
We retain records in electronic form and maintain adequate backup procedures in the event of data corruption or destruction.
After records are no longer required to be kept, they are deleted.
You can ask us not to use your data for marketing. You can do this by ticking the relevant boxes on our forms, or by contacting us at any time at [email protected]
The Data Protection Act 2018 gives you the right to see the information we hold about you. We can charge you a fee (currently $10 USD) for this service.
All of our plans are month-to-month. You can cancel your subscription any time you want. Because we start providing services from day 1, our monthly plans are non-refundable.
We may change this policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on our Website and you will be deemed to have accepted the terms of this policy on your first use of the Website following the alterations. We recommend that you check this page regularly to keep up-to-date.